GENEVA COLLECTIONS - General Terms and Conditions

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GENEVA COLLECTIONS - Terms and Conditions – Version 2.0 June 2026

Your attention is particularly drawn to the provisions highlighted in bold below.

By accepting these Terms and Conditions, you agree to be bound by them when registering as a user and carrying out transactions on the GENEVA COLLECTIONS Platform, whether as a Buyer or a Seller. These Terms and Conditions may be amended at any time.

In the event of any inconsistency between the French version of these Terms and Conditions and any translation thereof, the French version shall prevail.

General Description

GENEVA COLLECTIONS is an online platform through which users may buy and sell collectibles and antiques. The Platform enables users to publish Items for sale and to purchase Items offered by other users. All Listings published on the GENEVA COLLECTIONS Platform are subject to a prior review in accordance with Clause 3 of these Terms and Conditions.


GENEVA COLLECTIONS is owned and operated by:

Geneva Collections Sàrl
CHE-141.475.068

5 Cour de Saint-Pierre

1204 Geneva

Switzerland

[email protected]


Geneva Collections Sàrl operates the GENEVA COLLECTIONS Platform and provides the services available through it. Through the online platform GENEVA COLLECTIONS, Geneva Collections Sàrl acts as an intermediary between Buyers and Sellers in respect of transactions concluded through the Platform by providing the services offered on the Platform. Geneva Collections Sàrl may also offer Items for sale directly on the Platform or provide additional services under separate agreements.

Unless otherwise expressly provided or agreed, Geneva Collections Sàrl has no authority to represent Buyers, Sellers or Experts and may not enter into commitments or obligations on their behalf, nor may Buyers, Sellers or Experts act on behalf of Geneva Collections Sàrl.

The relationship between Geneva Collections Sàrl, Buyers, Sellers and Experts is that of independent contracting parties. Neither the operation or use of the GENEVA COLLECTIONS Platform nor the conclusion of any sale through the Platform shall be construed as creating a partnership, employment relationship, agency, joint venture or any other form of legal representation between Geneva Collections Sàrl, Buyers, Sellers or Experts.


1. Definitions


For the purposes of these Terms and Conditions, unless the context requires otherwise, the following terms shall have the meanings set out below.

Purchase means the purchase of an Item by a Buyer through the Platform at the Sale Price offered by the Seller. A Purchase is deemed completed when the Buyer confirms on the Platform that they wish to purchase the Item.

Buyer means any natural or legal person purchasing an Item through the Platform, including its employees, representatives, subcontractors, agents or other authorised persons.

Listing means any listing published on the Platform by a Seller offering an Item for sale to potential Buyers. 

Standard Commission has the meaning set out in Clause 2 of these Terms and Conditions.

Premium Commission has the meaning set out in Clause 2 of these Terms and Conditions.

Expert means any natural or legal person appointed by the Company to carry out the Listing Review.

Costs means any costs relating to the delivery or collection of an Item, including shipping, transportation, export, import, customs duties or any similar charges.

Item means any collectible or antique movable property offered for sale through a Listing.

Delivery Method means any delivery or collection method available on the Platform and selected by the Seller in the relevant Listing.

Payment Method means any payment method available on the Platform for payment of the Sale Price and any applicable Costs. Unless otherwise specified, payments are processed through Geneva Collections in accordance with these Terms and Conditions.

Offer means an offer submitted by a Buyer to purchase an Item at a price different from the listed Sale Price through the Platform. An Offer is deemed accepted when the Seller confirms through the Platform that they agree to sell the Item at the proposed price.

Platform means the online marketplace operated under the name GENEVA COLLECTIONS and accessible at: www.genevacollections.ch

Sale Price means the final sale price of the Item, exclusive of VAT, as agreed between the Buyer and the Seller.

Company means Geneva Collections Sàrl (CHE-141.475.068), including its employees, representatives, subcontractors, agents and other authorised persons.

Seller means any natural or legal person offering and selling an Item through the Platform, including its employees, representatives, subcontractors, agents and other authorised persons.

Listing Review means the review process described in Clause 3 of these Terms and Conditions.

The above definitions shall apply equally whether the defined terms are used in the singular or plural.


2. Commissions


Upon completion of a sale, the Seller shall owe a commission to the Company. When creating a Listing, the Seller shall choose between the Standard Commission and the Premium Commission according to the services requested and under the conditions set out below.

The applicable commission, whether a Standard Commission or a Premium Commission, does not affect the Sale Price payable by the Buyer. The commission shall be deducted by the Company from the proceeds of the sale upon completion of the transaction.

Where a Buyer commits fraud or otherwise causes the Seller to lose possession of the Item without receiving the Sale Price, the Company may waive or reimburse the commission at its sole discretion. Where a Seller acts fraudulently or otherwise prevents the Buyer from validly acquiring ownership of the Item after payment of the Sale Price, the commission shall remain payable to the Company.

The Standard Commission is equal to 15% of the Sale Price, subject to a minimum commission of CHF 10, and includes only publication of the Listing on the Platform.

The Premium Commission is equal to 20% of the Sale Price, subject to a minimum commission of CHF 20, and includes publication of the Listing together with enhanced visibility and promotional exposure on the Platform and online.


3. Listing Review


Before a Listing is published on the Platform, each Item shall undergo a preliminary review by an Expert based on the documents, photographs and information provided by the Seller during the listing process or subsequently upon request.

The Experts act solely in an advisory capacity. Neither the Company nor the Experts shall be liable for inaccurate or misleading information contained in a Listing, for which the Seller remains solely responsible in accordance with Clause 5. More generally, the Company disclaims any liability for the content published on the Platform or within any Listing.

The Company reserves the right, at any time prior to the conclusion of a sale and with or without prior notice to the Seller, to refuse publication of, request amendments to, suspend or remove any Listing or other content published on the Platform, including where: (i) the Listing does not comply with the Expert's opinion regarding the proposed price, dating, rarity, authenticity, condition or any other relevant characteristic; (ii) there is suspicion of fraud, unlawful activity or any circumstance likely to prejudice the Platform, the Company or any user, including their reputation or image; or (iii) any other circumstance exists which, in the Company's reasonable opinion, justifies such action.


4.1. Sale Agreement


A sale agreement shall be concluded and become binding upon the Buyer and the Seller when a Purchase is completed by the Buyer or when an Offer is accepted by the Seller.

The sale agreement incorporates the rights and obligations set out in these Terms and Conditions together with any additional terms specified by the Seller in the relevant Listing. In the event of any inconsistency, the additional terms specified in the Listing shall prevail over these Terms and Conditions.

Title to and risk in the Item shall pass to the Buyer upon the actual delivery or collection of the Item, irrespective of the agreed Delivery Method.

The sale agreement is concluded solely between the Buyer and the Seller. Except as expressly provided herein, the Company is not a party to the sale agreement. In particular, the Company does not acquire ownership of Items offered for sale by third-party Sellers and shall not be liable in any manner whatsoever for the description, authenticity, condition, preservation, transport, delivery or any legal or factual characteristics of such Items.

Where the agreed Delivery Method consists of collection of the Item from the Company's premises, the Company shall take reasonable care of the Item until it is collected by the Buyer or returned to the Seller, as applicable. Where payment is to be made upon collection of the Item, the Company shall collect the Sale Price and any applicable Costs on behalf of the Seller in accordance with Clause 4.2 of these Terms and Conditions. Except in cases of gross negligence or wilful misconduct, the Company shall not be liable for the safekeeping or handover of the Item, nor for the collection and transfer of the Sale Price or any applicable Costs.


4.2. Payment Processing


Unless otherwise specified, payments made through the Platform are processed by Geneva Collections Sàrl acting as an intermediary for the purpose of collecting and transferring funds relating to transactions concluded on the Platform.

Payment made by the Buyer shall discharge the Buyer's payment obligation towards the Seller once the funds have been effectively received by the Company.

Following receipt of the Buyer's payment, the corresponding amount shall be recorded as a Pending Balance in the Seller's account.

The Pending Balance shall become an Available Balance once the transaction has been completed. A transaction shall be deemed completed when the Buyer confirms receipt of the Item through the Platform or, failing such confirmation, upon expiry of twenty (20) business days following proof of delivery or collection of the Item, unless a dispute has been notified to the Company before expiry of such period.

The Company shall subsequently transfer the Available Balance to the bank account registered by the Seller upon the Seller's request or within a reasonable period of time. The Seller shall ensure that the banking details registered in their account remain accurate and up to date.

The balance displayed in the Seller's account on the Platform is provided for information purposes only. It does not constitute a bank deposit, a payment account, electronic money or any other immediately payable claim against the Company. Amounts shown as Pending Balance or Available Balance merely reflect the status of transactions processed through the Platform in accordance with these Terms and Conditions. The Company does not provide banking services or regulated payment services and acts solely as an intermediary for the collection and transfer of funds in connection with transactions concluded through the Platform.

The Company reserves the right to suspend any payment where required by law, in the event of suspected fraud, where a dispute exists between the parties, or where the Company reasonably considers such suspension necessary to protect its legitimate interests or those of the parties to the transaction.


5. Seller's Responsibilities


The Seller shall remain solely responsible for, and guarantees, the conformity, quality, safety, availability, legality, provenance and authenticity of the Item as described in the Listing, as well as the accuracy and completeness of the Listing and of all documents, photographs and information contained therein or otherwise provided by the Seller during the Listing Review process.

The Seller undertakes to comply with, and warrants compliance with, all applicable Swiss and foreign laws and regulations, as well as any third-party rights, when offering or selling an Item, until the Item has been delivered or made available to the Buyer. In particular, and without limitation, the Seller warrants that the Item complies with all applicable export laws and regulations and shall remain solely responsible for obtaining any export licence, customs documentation or other authorisations required to lawfully export the Item, complete the sale and transfer ownership to the Buyer. The Buyer shall bear any applicable Costs.

Unless otherwise agreed, no later than three (3) business days following confirmation by the Company that payment has been received, the Seller shall package the Item appropriately having regard to its nature and description and shall dispatch or make the Item available to the Buyer in accordance with the agreed Delivery Method and these Terms and Conditions. Where the Item is shipped by post or courier, the Seller shall provide the Buyer with the relevant tracking information. Where the Item is deposited for collection at the Company's premises or at any other agreed location, the Seller shall inform the Buyer once the Item is available for collection. For Items of significant size and/or value, the Seller may request advice from the Company regarding appropriate shipping arrangements through the Platform or by email.

Where the actual Costs are lower than those already paid by the Buyer, the Seller shall reimburse the Buyer for any excess amount received.

The risk of loss of or damage to the Item shall remain with the Seller until the Item has been delivered or made available to the Buyer at the agreed delivery or collection location.

Should any issue arise in connection with delivery, collection or transportation of the Item, the Buyer and the Seller undertake to cooperate in good faith in order to reach an amicable solution, including with the carrier where appropriate. The parties may seek guidance from the Company for this purpose. However, the Company shall not be liable for any damage arising out of delivery, collection or transportation, including where such operations have been carried out in accordance with recommendations provided by the Company.

The Seller shall be solely responsible for ensuring that the banking details registered on the Platform are accurate, complete and kept up to date. The Company shall not be liable for any delay, failed transfer or other consequence resulting from inaccurate, incomplete or outdated banking information provided by the Seller.


6. Buyer's Responsibilities


Unless otherwise agreed, the Buyer shall pay the Sale Price together with any known Costs using the Payment Method made available through the Platform within a maximum period of three (3) business days following conclusion of the sale agreement. Where payment is processed through the Company, payment shall be deemed completed only upon the Company's effective receipt of the funds.

If payment is delayed by more than five (5) business days, the sale agreement shall automatically terminate without further notice and the Seller shall be entitled to offer the Item for sale again.

Unless otherwise agreed, where payment is to be made upon collection of the Item and the Buyer fails to pay the Sale Price together with any applicable Costs at the agreed time, the sale agreement shall automatically terminate without further notice and the Seller shall be entitled to offer the Item for sale again.

The Buyer shall bear any bank charges, currency exchange fees or other costs arising from the selected Payment Method where such costs are not borne by the Company.

The Buyer shall bear any applicable Costs, whether known or unknown at the time the sale agreement is concluded. Where the Seller incurs additional Costs exceeding those already paid by the Buyer, the Buyer shall reimburse such additional Costs upon presentation of appropriate supporting documentation.

The Buyer shall ensure that no applicable law or regulation prevents importation of the Item into the intended destination country and shall inform the Seller of any specific import restrictions. Where importation proves impossible due to applicable laws or regulations, the sale agreement shall automatically terminate and the Seller may relist the Item on the Platform without becoming liable to pay a further commission to the Company. Any Costs incurred by the Seller in such circumstances shall be borne by the Buyer. The Seller shall reimburse the Buyer for the Sale Price together with any Costs not actually incurred.

An Item shall be deemed delivered or made available upon confirmation of delivery by the carrier through tracking information, proof of delivery or equivalent documentation or, where the Item is to be collected, once the Buyer has been informed that the Item is available for collection. 

Unless otherwise agreed, where the Item is to be collected by the Buyer, the Buyer undertakes to collect it within five (5) business days following notification that it is available. Failing collection within ten (10) business days, the Seller may recover the Item and offer it for sale again. In such event, the Buyer shall reimburse the Seller for the amount of the commission paid by the Seller to the Company (being either 15% or 20% of the Sale Price in accordance with Clause 2). Where the Sale Price has already been paid, the Seller shall reimburse the Buyer after deducting the amount of such commission.

The Buyer undertakes (i) to inspect the Item immediately upon delivery or collection and (ii) to notify both the Seller and the Company, through the Platform, by email or by any other written means, within three (3) business days of delivery or collection of any defect, discrepancy or non-conformity affecting the Item.


7. Governing Law and Dispute Resolution


The use of the Platform, these Terms and Conditions and any sale agreement concluded between a Buyer and a Seller shall be governed exclusively by Swiss law, excluding its conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG) of 1980.

In the event of any dispute, conflict, disagreement or claim of any nature whatsoever between a Buyer and a Seller (the "Dispute"), both parties undertake to inform the Company without undue delay through the Platform or by any other written or verbal means.

The Company may, at its sole discretion, assist the parties in seeking an amicable resolution of the Dispute. In the event of a Dispute relating to these Terms and Conditions or to a sale agreement, including its conclusion, validity, performance, termination or cancellation, the Buyer and the Seller undertake to use reasonable efforts and to act in good faith to resolve the Dispute amicably.

The parties may request the Company's assistance in facilitating discussions; however, the Company shall not act as an arbitrator or mediator unless otherwise expressly agreed. Should the parties fail to reach an amicable settlement within thirty (30) days following notification of the Dispute, the ordinary courts of the Canton of Geneva, Switzerland, shall have exclusive jurisdiction over any Dispute relating to these Terms and Conditions or any sale agreement concluded through the Platform.

The Company shall not be liable for any advice, assistance or intervention provided in connection with the amicable settlement of a Dispute.


8.1. Rights of Use of Content and Other Rights and Obligations


The Company shall be entitled to use, reproduce, modify and publish any content made available on the Platform or contained in Listings for advertising, promotional or marketing purposes. Ownership of such content shall remain with the relevant user, who remains solely responsible for all content published on the Platform. Each user undertakes to comply with all applicable laws and regulations, including copyright, intellectual property and personality rights. The Company reserves the right to remove, suspend or modify any content that infringes applicable law, violates these Terms and Conditions or may adversely affect the Platform, the Company or any third party.

Where the Company reasonably suspects fraud, unlawful activity or conduct likely to damage the Platform, the Company, its reputation or any user, it may suspend, restrict or permanently terminate any user account, with or without prior notice.


8.2. Additional Services


The Company may provide additional services outside the standard operation of the Platform, including but not limited to valuation services, collection management, estate assistance, insurance-related services, brokerage services, direct purchases, consignment sales or any other bespoke services. Unless otherwise agreed in writing, such additional services shall be governed by these Terms and Conditions together with any specific contractual arrangements concluded between the Company and the relevant customer. In the event of any inconsistency, the specific agreement relating to the additional service shall prevail.


9. Data Protection


Personal data processed by the Company shall be handled in accordance with the applicable Swiss Federal Act on Data Protection (FADP) and any other applicable data protection legislation.

Personal data provided by users shall be collected and processed solely to the extent necessary for the operation of the Platform, the performance of transactions concluded through the Platform and the provision of related services.

Information necessary for the completion of a transaction, including the names, contact details and delivery information of the parties, may be communicated to the other party solely for the purpose of performing the relevant transaction.

Information collected for account verification purposes, including identity documents, proof of address and banking information, shall not be disclosed to third parties except where required for the operation of the Platform, compliance with applicable law or with the user's consent.

The Company implements reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or disclosure.

Personal data is stored on secure servers located in Switzerland. Sensitive account verification documents are additionally stored in encrypted form using secure hosting services located in Switzerland.

Users acknowledge, however, that information transmitted to the Company by email or through third-party communication services may not be encrypted during transmission and may therefore present security risks beyond the Company's control. Accordingly, the Company cannot guarantee the security of data transmitted through communication channels that it neither controls nor operates and shall not be liable for any unauthorised interception, disclosure or alteration occurring during such transmission, except where required by applicable law.

The foregoing shall not relieve the Company of its obligation to implement appropriate security measures for the protection of personal data once such data has been received and is under its control.

The Company may disclose personal data to its employees, contractors, professional advisers or service providers strictly to the extent necessary for the operation of the Platform or the performance of its contractual obligations. Such persons shall be bound by appropriate confidentiality obligations.

The Company may also disclose personal data where required by law or pursuant to a binding order issued by a competent judicial or governmental authority.

Any questions relating to the processing of personal data may be addressed to: [email protected]


10. Cookies


The Platform may use cookies and similar technologies to improve the user experience, analyse traffic and ensure the proper functioning of the Platform.

Cookies are small text files stored on the user's device that enable certain information to be recorded during navigation.

Cookies may be used, among other things, to analyse usage statistics, improve the performance and ergonomics of the Platform and better understand user behaviour.

Users may configure their web browser to refuse or delete cookies at any time. However, certain functionalities of the Platform may not operate correctly if cookies are disabled.

For further information regarding the Company's use of cookies, users are invited to consult the applicable Cookie Policy where available.


GENEVA COLLECTIONS - Terms and Conditions - Version 2.0 – June 2026

Geneva Collections

Need help?

Contact

We are available to answer your questions:

Mon-Fri - 9:00-18:00 - Swiss time

+41 22 335 81 28+41 78 213 57 07WhatsApp[email protected]

By appointment at our offices:

Cour de Saint-Pierre 5

1204 Geneva

Useful links

Need help?

Contact

We are available to answer your questions:

Mon-Fri - 9:00-18:00 - Swiss time

+41 22 335 81 28+41 78 213 57 07WhatsApp[email protected]

By appointment at our offices:

Cour de Saint-Pierre 5

1204 Geneva

Useful links